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problem

  • December 22, 2025
  • 1 reply
  • 13 views

I bought a gift for my son from Startselect and there was an error. When I got the code so my son could redeem it, it didn't work. I spoke to Startselect and they said it's stuck with you.

Neither I nor my son have had an account with you so how can this be...

What should I do?

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • December 26, 2025

Hey Lennart64,

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM, and I will coordinate with the relevant team for an update. All the best!

​​​*Thread locked to curb the conversation to PMs.