After update firmware keyboard randomly stop response only lighting only help unplug and plugin. Tried driver clean uninstall synapse and not helping
Add
Had 0 problems before update and add deathadder v4 pro. When problem shows mouse still normally works.
Hey
Let me assist you with your keyboard. Can you disable your Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
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