Problem with activating BLACKSHARK V2 X headphones | Razer Insider
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Question

Problem with activating BLACKSHARK V2 X headphones

  • December 23, 2024
  • 2 replies
  • 28 views

Hello. I purchased BLACKSHARK V2 X headphones and wanted to activate them for 7.1 surround sound, but when registering the headphones on the website, I received this notification: "This product has already been registered. If you have not registered it, please contact Razer support." I haven't registered the headphones themselves yet. Please help me, I really want to enjoy the full sound of the new headphones and it will be very sad if this does not happen.

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2 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7336 replies
  • December 23, 2024

Probably fake unit from aliexpress / 3rd party seller / lazada / ebay and so on.

I’d return it and get it from more viable source.


Razer.sushi.boi

Hi there, ​@SomiQaR!

 

There’s a high possibility that you have purchased a counterfeit device but I can double-check. Please send me a PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.


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