Good afternoon, I purchased a new razer barracuda x headset, registered, you sent the activation code for 7.1 surround sound, but when I enter it says “the entered code is invalid”, please help me.
Answer
Problem with activating code 7.1
Best answer by FiszPL
THX Spatial
Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound
This topic has been closed for replies.
+1Are you trying to activate 7.1 surround app or THX Spatial app? Screenshot?
THX Spatial
+1THX Spatial
Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound
THX Spatial
Uninstall THX Spatial app, your headset supports 7.1 Surround app not THX Spatial: https://www.razer.com/eu-en/71-surround-sound
Thank you very much, you helped, it worked
- Razer Support
Hi there,
What specific Razer headset do you own? It seems like that the code is for the 7.1 Surround Sound feature. Let me know via PM along with your headset’s serial number so I can validate it and help you with the activation.
*Thread locked to curb conversation to PM.
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