Problem with ACTIVATION code for my blackshark v2x. | Razer Insider
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Problem with ACTIVATION code for my blackshark v2x.

  • November 14, 2024
  • 1 reply
  • 30 views

hitJellyBeansight448

Hello,

I'm experiencing a couple of issues with my headset registration. First, I did not receive an activation code in the package. Second, when I attempted to register the headset, I received a message stating it was already registered, even though I haven’t registered it before. I checked the app, but it shows that the headset is not registered. Additionally, I was unable to find a support email for assistance.

Is there anyone who could help me resolve this?

Thank you.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • November 15, 2024

Hi hitJellyBeansight448,

I’m here to help. Please PM me your headset serial number and the name of the reseller or store where you purchased the device so I can verify the information in our database. Thank you!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb conversation to PM.