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problem with authenticator

  • May 9, 2025
  • 1 reply
  • 22 views
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Hi team, I have a problem with authentificator. I have Google authentificator and when I try to use this way of 2 factor authentification in my account, I have received mistake 400, indicated in pop up window. I don't see any codes, when push copy code and try to put it Authentificator, there are no codes. Could you place me with my problem? I transfer money in my account (gold) and can't use it. Thanks a lot for your help.

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • May 9, 2025

    Hey ​@vladislavusk,

    For your Razer Gold concern, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. Just send me a PM with your ticket number so I can call their attention to your case.


    *Thread locked to curb conversation to PM.

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