Problem with buying thx spatial audio | Razer Insider
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Problem with buying thx spatial audio

  • July 1, 2026
  • 1 reply
  • 15 views
M

Good evening,I tried to purchase the THX Spatial Audio software, but I received an email saying that the transaction was not completed. However, the payment has already been deducted from my bank account.Could you please let me know what the issue is and whether my payment will be refunded or the purchase can be completed?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • July 1, 2026

    Hi mohammedhassan9109,

    Please PM me with the details below so I can forward your concern to our Support team.

    Full name: 
    Email: 
    Mobile/Phone Number: 
    Country: 
    Order number:

    Looking forward to your message.

     

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