Problem with my Razer Blade 15 (2018) I7-8750H with GTX1070
Hi everyone,
First of all, when I bought my laptop I experienced some heating issue but I thought it's normal because of the thin chase but after an hour of gaming, the CPU was 100Celsius degree and sometimes the laptop randomly turned off while I was gaming. I contacted the support and they were friendly and helpful and they wanted to repair my laptop but I am in Europe some they sent me to the European support. They weren't so helpful they said I need to reset the laptop and download the new software etc. ( I did it all). But I still had the thermal issue and the random turn off-s. But they said it's not a hardware problem so they cant help. I had enough of this useless help so I gave up with the awful support. The warranty expires the laptop was 1year and 2month old when in the monitor I got one pixel to fail. I always use the laptop with an external monitor so I didn't use the laptop monitor but it has happened. I was so upset but I couldn't do anything. Today my battery puffed up and puffed up my laptop. I remove the battery before it blows up. I am super unsatisfied with this laptop and so sad because I have all the razer stuff (mouse,keyboard, mousepad,mug,headphones etc.).
I can't do anything so if anyone can help me solve the heating issue please contact me. I am using a cooling pad also and have 96-100Celsiues while gaming in low settings.
Thanks,
Balazs
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