First unable to create a support ticket, and it states serial number not found, unable to register as well.
Issue, when just playing games, will freeze, then discount and reconnect. work for about a minute or two more then rinse and repeat. does this 2.4, cable, or blue tooth. had zero issues with my wireless deathstalker V2 Pro running 2.4 wireless. already tried power saving, time out, even the brightness of the RGB that I found in another forum entry. Thank you
Hey there,
I understand that you’re facing multiple issues where you’re unable to create a support ticket or register your device because the serial number is not found, and that your device keeps freezing, disconnecting, and reconnecting repeatedly during use.
Could you please send me a PM along with your device’s serial number so I can check its details here in our system and assist you further.
Additionally, to avoid repeating the same steps, could you please let me know what troubleshooting steps you’ve already performed so far? Thank you!
*Thread locked to curb conversation to PM.
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