Problem with Razer Basilisk V3, undetected, blinking red | Razer Insider
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Problem with Razer Basilisk V3, undetected, blinking red

  • October 7, 2024
  • 2 replies
  • 143 views
Lizion420

Razer Basilisk V3 | RZ01-04000

Issue: My mouse is around 2 years old and suddenly would intermittently stop working with the following description:

  •  
  • Mouse LED 'blinking' on and off with approximately 1 second intervals
  • Device is undetected on synapse completely
  • Device is undetected on windows device manager during 'blinking' off
  • You can actually move the cursor during 'blinking' on
  • Mouse would randomly work properly sometimes when plugged off & back on (most often not)
  • Issue would also occur when pressing the scroll mode, DPI cycle & profile button on mouse
  • Issue would also occur when starting razer synapse


Have tried the following suggestions from the FAQ but nothing worked:

  •  
  • Updating the firmware to v1.02.00_r1
  • Tried to replicate the issue with another laptop and got the same results
  • Restarting & updating,reinstalling razer synapse to the latest version
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2 Replies

Lizion420
  • Lizion420
  • Author
  • Insider Mini
  • 8 replies
  • October 7, 2024

@Razer.Aero please help

sillysausa9e
  • sillysausa9e
  • Insider Mini
  • 8 replies
  • February 12, 2025

I have the Basilisk V3 - wired version and went through this.

 

Tried everything, firmware, driver removal and reinstall, Synapse reinstall, different USB port, different PC, etc etc.

Eventually found a comment on a thread here and somewhere on reddit about the free wheel scroll actuator failing. It seems to be pretty common for people with this mouse but no real information around.


Pretty dissapointed with Razer’s complete lack of help for anyone outside of their warranty period, regardless of how widespread this issue is, I made a video to help people.
If you cut only the thin ribbon cable leading to the free scroll actuator, you will disable it and the mouse will be functional again but will only have tactile scroll.
You can test if this is your issue before proceeding by unplugging the ribbon cable and testing if the mouse powers up before cutting it.
Video here - https://youtube.com/shorts/No7sAS-fBAw?si=kPCp0HBqwNY2SFVW

 

Hope this helps

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