Problem with Razer Brazil Support warranty | Razer Insider
Skip to main content
Question

Problem with Razer Brazil Support warranty

  • March 13, 2026
  • 1 reply
  • 14 views

Whats is the valid channel of support and warranty on Brazil?

I sent e-mail to: [removed by moderator] , [removed by moderator] , [removed by moderator] .

No one could help me.

The partnership between Multilaser group and Razer has ended, and in order for service regarding Razer products to continue, it is necessary to make a request directly with Razer's official support.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@byteCyclamenlab707 

Thank you for sharing your concern here. To better assist you, could you please elaborate on the specific issue you are experiencing? This will help me understand your situation more clearly. You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Peripherals," and finally enter your device's serial number.


Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!



*Thread locked to curb conversation to PM.