Problem with the back of the chair | Razer Insider
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Problem with the back of the chair

  • July 16, 2025
  • 6 replies
  • 85 views
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Dear Razer
I really like your products and I already have almost a complete set, starting with a mouse pad, mouse and keyboard and ending with a chair and before that I did not have any problems with the products.
However, now I have a problem with the Razer Iskur V2 Fabrick chair. I received it and assembled it on May 16, 2024 and today, July 16, 2025, I had problems with it for the first time.
When I sit on it and lean on the backrest, I feel how the left side goes more than it should and my back is curved, which is not good for health.
If I make a greater inclination of the backrest, it is felt stronger and the left half generally comes off the back and it is impossible to lean on the backrest.
I tried to disassemble the backrest and find the problem, but unfortunately I could not understand what the problem is.
Could you suggest what else I can try to adjust the chair and continue to use it with pleasure?
I will attach a photo of the details if possible.

This topic has been closed for replies.

6 Replies

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  • Dragnil005
  • Author
  • Insider Mini
  • July 16, 2025

Here is a photo of the disassembled part from the back that I think has a problem.
I would also like to clarify if it is normal that this upper part where the letter L is moves so freely? It doesn't take any effort for it to start moving.

 

RCN_Djllama
Vanguard
Forum|alt.badge.img
  • RCN_Djllama
  • Vanguard
  • July 17, 2025

Sorry, but you will need to contact Razer support for this issue. Try reaching out to Razer.Aero or another support member on Insider.

"Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
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  • Dragnil005
  • Author
  • Insider Mini
  • July 17, 2025

I'll look for a way to contact them, thank you!

T


I bought a razor gold card for 185.00 on eneba.com and at has a 14 digit code and is asking for a pin…I have never seen this before…how do I get the pin for this card to activate it…please help…tracycivello69@gmail.com

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • September 6, 2025

Hey ​@thinkNickelTOPAZ273,

For all your Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your card. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


*Thread locked to curb conversation to PM.

 

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • September 6, 2025

Hi ​@Dragnil005,

I just wanted to check if you were able to get in touch with our Support Team with regard to the issue with the backrest of your chair. If not, just send me a PM with the serial number so I can verify it in our system and use it when I forward your case to our team.

 

 

*Thread locked to curb conversation to PM.  ​​​​

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