Problem with Viper Ultimate

2 years ago
August 6, 2022
1 reply
3 views

CyanAzurestreetgreat703

hello, my RVU loses connection with pc, when the wireless usb dongle is plugging into the mouse dock. i wrote to the support with that, and for the answer i got: "mouse dock is only for charging and does not act as a USB hub." can i do something with that?

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Razer.Zionzedd
Razer Support
2388 replies
2 years ago
August 13, 2022

For the wireless dongle, you should plug it directly into the motherboard's USB port. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance. *Thread locked.

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