Problema al recargar con visá y PayPal mi billetera | Razer Insider
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Tengo problema al recargar mi billetera ya pedí ayuda y nada mande tike me urge recargar mi billetera
Loco5032015
I have a problem recharging my wallet, I already asked for help and nothing sent tike I urgently need to recharge my wallet


Hi @Loco5032015,

code:
My Razer Gold reload with a credit / debit card failed.
Your reload may be declined if suspicious or fraudulent activity is detected. We recommend that you:

check your billing information
try reloading at a later time, or
use a different payment method
If there is a deduction on your credit or debit card, your card issuing bank will typically release the funds within a few working days. It is common practice for banks to temporarily hold funds from your card during a transaction but please be assured that Razer will not collect the funds if your reload fails.

If your funds are still on hold one week after the failed reload attempt, please contact your bank directly for assistance.
I've translated your post. Do note that I have limited visibility in this part of our system. You can submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time. If you have any other concerns, don't hesitate to send me a message and in English so I can better assist you.





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