"Problema con DeathAdder V3: parpadea la luz LED y no responde" | Razer Insider
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"Problema con DeathAdder V3: parpadea la luz LED y no responde"

  • July 17, 2025
  • 1 reply
  • 18 views

Hello, Razer community.

I purchased a wired Razer DeathAdder V3 in March 2024 through an authorized official retailer in Peru (IncaXtreme via Mercado Libre). Until a few days ago, it was working normally, but now it has a serious problem:

When I plug it in, the LED light flashes briefly and then turns off.

It's not recognized by Windows or Razer Synapse.

I've already tried other USB ports and different computers (including a laptop) with the same result.

I installed the official firmware from the Razer website, but it didn't fix anything.

I have the receipt, and the product hasn't been subjected to any bumps, drops, or misuse. Everything seems to indicate a factory hardware failure.

Could you provide guidance on validating the warranty with Razer directly or confirm if this is a common issue with a known solution?

Thank you for your attention.

Additional Information:
Model: Razer DeathAdder V3 (wired)
Country: (*Removed information for security purposes)
Purchase Date: (*Removed information for security purposes)
Name: (*Removed information for security purposes)

This topic has been closed for replies.

1 Reply

Razer.Speedcr0ss

Hello, Razer community.

I purchased a wired Razer DeathAdder V3 in March 2024 through an authorized official retailer in Peru (IncaXtreme via Mercado Libre). Until a few days ago, it was working normally, but now it has a serious problem:

When I plug it in, the LED light flashes briefly and then turns off.

It's not recognized by Windows or Razer Synapse.

I've already tried other USB ports and different computers (including a laptop) with the same result.

I installed the official firmware from the Razer website, but it didn't fix anything.

I have the receipt, and the product hasn't been subjected to any bumps, drops, or misuse. Everything seems to indicate a factory hardware failure.

Could you provide guidance on validating the warranty with Razer directly or confirm if this is a common issue with a known solution?

Thank you for your attention.

Additional Information:
Model: Razer DeathAdder V3 (wired)
Country: (*Removed information for security purposes)
Purchase Date: (*Removed information for security purposes)
Name: (*Removed information for security purposes)

Please refrain from posting your details on any Insider boards for your privacy & security, as it will be displayed publicly. Also, do your computers still detect your mouse and use it for basic functions? Are the left/right buttons, as well as the scroll wheel buttons, still functioning? On the other hand, your reseller is indeed part of our authorized merchant partners. Have you tried contacting them already? Feel free to send me a PM should you need additional assistance.

 

*This thread is now locked.