"I bought my Razer Barracuda X less than a week ago, and the issue is that it disconnects from the dongle on its own every now and then. I've already updated everything, but it's still happening. Also, I charged it for 4 hours as the manual recommends, and the maximum charge is 80%. Is there a solution or how can I proceed to claim the warranty?"
Hi Yamets,
I'm sorry to hear about the Razer Barracuda X having intermittent and charging issues. Please perform the steps from this article to isolate the connection problem. Also, here are the tips you can try if the device isn’t charging properly. If the troubleshooting didn't work, PM me your headset serial number and proof of purchase so I can check for a warranty option. All the best!
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