This translates as:

problems with authentication
I want to change my phone number after I no longer have access, and I also no longer have access to the backup.

Hi ArtSilva,

It seems like you're looking to update the phone number associated with your Razer ID. I am here to help you with that. To proceed, I can initiate a case and escalate your concern to our Support Team. Please PM me with the following information for account verification purposes, and let’s continue our conversation in English so I can assist you better.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb the conversation to PMs.