problemas con mi rator viper 8k | Razer Insider
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problemas con mi rator viper 8k

  • March 20, 2026
  • 1 reply
  • 2 views
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Hola buenas hace apenas un dia compre el raton y de golpe a dejado de funcionar bien los click dejan de funcionar a ratos y vuelven a funcionar despues me gustaria saber si es por tema de dribers o esta defectuoso si es posible un cambio de raton 

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  • Razer.AeroRazer Support
  • Razer Support
  • March 21, 2026

Hola buenas hace apenas un dia compre el raton y de golpe a dejado de funcionar bien los click dejan de funcionar a ratos y vuelven a funcionar despues me gustaria saber si es por tema de dribers o esta defectuoso si es posible un cambio de raton 

This translates as:
Hello, I bought the mouse just a day ago and suddenly it stopped working properly. The clicks stop working intermittently and then start working again later. I'd like to know if it's a driver issue or if it's defective, and if a replacement mouse is possible.

Hi BLUEBERRYFC,

I understand that your Razer Viper 8KHz buttons is not working as expected. Have your tried updating your mouse firmware here? You can also try the troubleshooting provided in this article to fix the issue. If the problem persist, send me a PM with your device serial number and proof of purchase for warranty validation. Save the shareable files via any online drive account listed here. Also, let’s continue our conversation in English to avoid misunderstanding. All the best!

*Thread locked to curb conversation to PMs.

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