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Question

Problems with 2FA

  • March 20, 2024
  • 1 reply
  • 31 views
R

I need to change my account email but I lost my phone number and i don’t have access to my backup codes in 2FA

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 21, 2024

    Hi RAYDIKAL,

    I understand that you want to make changes in your Razer account. Please PM me the following information below for account verification and for me to initiate a case on your behalf:

    Razer ID:
    Email address associated with your Razer ID:
    ​​​​​​​New email address:
    Date of Birth:
    Full Name:
    Old phone number:
    New phone number:
    Country:

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