hello, i bought the barracuda x 2022 headphones. but the sound is defective, i tried using 7.1 Surround Sound, but it's a bit of the same. as a last option i tried updating the firmware, i followed all the steps as it should be using the dongle, also the dongle adapter, the headphones are on but still the firmware doesn't work, the firmware updater does not give me the option to “update”.
Hey there,
I understand you are having issues with your Razer Barracuda X (2022). Could you please confirm if the firmware update link you used was from the official Razer website? Also, could you please send me a PM together with your device's serial number so I can check its details here on our system and assist you accordingly? Thank you!
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