Hi I experience a bug or a glitch with my viper v3 pro. The problem is that my mouse is glitching and the sensor turns off sometimes and the cursor doesn’t want to move and when i move the the mouse its stuttering and then stops again for a couple off seconds. I updated all the soft wear, it happened form day to day idk what to do pls help. (I was struggling to aim at this description box LOL)
Question
Problems with razer viper v3 pro
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- Razer Support
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CHLEBEK158 wrote:
Hi I experience a bug or a glitch with my viper v3 pro. The problem is that my mouse is glitching and the sensor turns off sometimes and the cursor doesn’t want to move and when i move the the mouse its stuttering and then stops again for a couple off seconds. I updated all the soft wear, it happened form day to day idk what to do pls help. (I was struggling to aim at this description box LOL)
Does the issue happen while Synapse 3 is closed or disabled? Try connecting the mouse to another USB port or PC and see if the behavior persists. If you have a USB hub, please connect the device directly to our computer’s USB port. Should the issue persist, clean reinstall your Razer Synapse by following this article. Otherwise, please send me a PM so we can investigate further.
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