The scroll of my Basilisk v3 mouse is stuck in free spin and won't switch to normal mode.
Question
Problems with scroll
This topic has been closed for replies.
- Razer Support
Hello JosueContrese,
I'm here to assist you with your Razer Basilisk V3 scroll wheel issue. Could you let me know if this problem occurs when the Razer Synapse is closed or disabled? To help resolve this issue, please follow the troubleshooting steps here. If these steps do not resolve the problem, please send me a PM with your serial number, proof of purchase, and a short video showing the issue for further investigation. Kindly upload the video to Google Drive and set the sharing settings to "Public" or "Anyone with the link" so we can access it. Thank you for your cooperation!
*Thread locked to curb the conversation to PMs.
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