Problems with synapse 3 and razer cobra pro+ornata v3x | Razer Insider
Skip to main content
Solved

Problems with synapse 3 and razer cobra pro+ornata v3x

  • November 6, 2024
  • 2 replies
  • 151 views

leetheavenRedDevil590

Hello! I encountered the following situation. I have a razer cobra pro mouse and a razer ornata v3 x keyboard. After connecting these devices to a new computer (windows 11), the synapse 3 driver does not work correctly. Namely: after the mouse goes into sleep mode and exits it, synapse cannot detect the mouse again. After some time, synapse stops seeing the keyboard. But the main problem is that the alt tab and alt f4 key combination stops working on the keyboard, although these combinations are NOT blocked in the keyboard profile. Alt tab and alt f4 work fine until the mouse goes into sleep/wake mode. (or if you turn the mouse off and on again, the symptoms are the same - synapse stops detecting the mouse...). On the previous computer (windows 10), such problems were not observed.

Best answer by FiszPL

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. Download Synapse 4: https://www.razer.com/synapse-4 and install it as administrator
View original
Did this topic help you find an answer to your question?

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7328 replies
  • Answer
  • November 6, 2024
  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. Download Synapse 4: https://www.razer.com/synapse-4 and install it as administrator

leetheavenRedDevil590
FiszPL wrote:
  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. Download Synapse 4: https://www.razer.com/synapse-4 and install it as administrator

Big thanx!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings