Hello, I have a problem with my headphones. When working on a PC, they turn off on their own. I tried to run the firmware update program, but I got stuck at the "turn on the headset" stage
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Hi there,
Thanks for alerting us about this. Please send me a message via PM along with your headset’s serial number so I can validate it and check its exact variant. I will be looking for other troubleshooting steps that we can try along the way.
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