Hi, yesterday I received a pair of Razer BlackShark V2 headphones as a gift. When I try to install the software for 7.1 surround sound, I'm having trouble registering my product and getting my activation code. On the page where I'm supposed to do that, I see a message saying that my product has already been registered and that I should contact support, but I can't find a way to reach someone to resolve the issue. Please help.
Hello there,
It seems like you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please drop me a message via PM along with your headset’s serial number so I can validate it and check the registration. Looking forward to your response!
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