product activation code error

Question

I bought a new razen kraken for console product. When I enter the activation code of the product sent to my e-mail address into the application, it gives an error "the code you have entered does not seem to be valid. please try again later”.

Razer.sushi.boi · Accepted Answer

Hello there, ​@Sametozturq!I think you just entered it on the wrong app since the THX Spatial audio is different from the 7.1 Surround Sound feature.This is just a quick fix so drop me a PM along with your headset’s serial number so I can validate it and help you with the registration.*Thread locked to curb conversation to PM.

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