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Question

product already registered

  • December 4, 2024
  • 2 replies
  • 37 views

I went to register my product and received a message saying that the product was already registered.

This topic has been closed for replies.

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 4, 2024

Was it new? If yes, I’d return it to the seller and get it from other source (like official distributor).


Razer.sushi.boi

Hey, ​@bizCadmiumGreenbyte867!

 

 

Thanks for letting us know about this. There’s a high chance that you have a counterfeit device but I’ll double-check it. Please send me a PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.