i just bought my first headset from razor willing to try the 7.1 surround, while trying to register my headset to get the code its telling me “This product is already registered. If you did not register it, please contact Razer Support.”
Question
product already registered / Blackshark v2 x
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- Razer Support
I’m sorry to hear you’re having trouble registering your new Razer headset. It sounds like the headset is already linked to another Razer ID, and unfortunately, we can't remove previous registrations. I recommend contacting the reseller you purchased it from to verify if it was previously registered.
To ensure you get genuine Razer products in the future, you can check out our authorized retailers using this link: Razer Store Finder. Kindly note that purchasing from unauthorized dealers can sometimes lead to issues with counterfeit, re-boxed, or defective products. If you need any further assistance in the future, feel free to reach via PM. Take care for now!
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