Dear Razer Support Team,
I hope this message finds you well.
I am writing to report an issue I’m experiencing with the product registration process for my newly purchased Razer BlackShark V2 X. I bought the headset today from Bangladesh and attempted to register it via your official product registration portal to receive the 7.1 Surround Sound Activation Code.
Despite multiple attempts, the registration portal states that the product has already been registered, even though I have not registered it before. This is very confusing, as the headset is brand new and was purchased just today.
Here are the details for your reference:
Product: Razer BlackShark V2 X - Black
Date of Purchase: (*Date of purchase omitted)
Country of Purchase: (*Country omitted)
Email Used for Registration: I have no IDEA which email but my email address is - (*Email address omitted)
Serial Number: S/N - (*Serial number omitted)
I would appreciate your prompt assistance in resolving this issue, as I am eager to fully utilize the product and its advertised features.
Looking forward to your support.
Best regards,
(*Full name omitted)
