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Product delivery

  • April 2, 2025
  • 1 reply
  • 14 views
AlbatrossEI

Hello Razer, 

 

I have a problem which i had claimed through a redemption code on the 30th March

However my order is saying it has been received and nothing has updated since i have placed it, shipping says 5-7 days and any problems should have only added 2-3 more days on top. Order  #RZUSRD1000001913073

I have had no update on what has happened with said product and wish to know what the problem is and why i still haven’t received it  

 

I would like to find out if anything has happened or if i will actually be receiving the product because i am in the dark here really.

Thank you

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1 Reply

Razer.ScarletRouge

Hi AlbatrossEI,

 

I saw your post regarding your product delivery. Please share with me the following information below so I can initiate a ticket on your behalf and forward it to our relevant for further assistance:

 

Full Name:

Email Associated with Razer ID:

Phone Number:

Country:

 

I also noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep it to one thread for each issue to prevent any confusion and speed up the resolution process. Thanks for understanding!

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