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Product ID has already been registered

  • December 28, 2024
  • 3 replies
  • 49 views

firstYellowlab450

I recently bought 2 Blackshark V2X from Shopee (Malaysia). When I tried to register both products, it said that both product ID has already been registered.
I need to register it to be able to get the activation code for 7.1 surround sound. Can anyone help me?

This topic has been closed for replies.

3 Replies

Voltimaz
  • Insider Mini
  • December 28, 2024

You need to get those 2 product returned and buy it from Razer’s official store (Razer itself, Amazon etc)


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 28, 2024

It may be fake. Return it and get it from viable source for eg. Razer store as ​@Voltimaz said.

Also be aware that 3rd party sellers on amazon also sell fake products, so be careful.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 28, 2024

I recently bought 2 Blackshark V2X from Shopee (Malaysia). When I tried to register both products, it said that both product ID has already been registered.
I need to register it to be able to get the activation code for 7.1 surround sound. Can anyone help me?

Hi firstYellowlab450,

I’ve responded to your PM. Please check yor inbox and send me headset's proof of purchase for validation. Thanks!

​*Thread locked to curb the conversation to PMs.