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Question

product number issue

  • September 8, 2025
  • 1 reply
  • 19 views

Hello friends, I bought a Razer Blackshark V2 X today, but I need to enter the product number and serial number to get the activation code, but every time I enter the product number, it says it is invalid. What should I do? I wrote all the letters correctly, but I still have the same problem. I would appreciate it if you could help me.

this is not my native language btw pls help me razer 

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1 Reply

Razer.Aero
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  • Razer Support
  • September 8, 2025

Hi shauhlean,

Please send me a PM with your headset serial number and the device's proof of purchase so I can check the information in our database. Thanks!

*Thread locked to curb the conversation to PMs.