Hello. I bought a Razer BlackShark V2 X headset , but when I try to register it, I get the message This product is already registered. Please transfer the product to my Razer ID and provide a new 7.1 Surround activation code.
Here is my device serial number:
Number product:
Question
Product registration. Activation code issue
This topic has been closed for replies.
- Razer Support
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your proof of purchase in PDF format so I can check its warranty details here in our system and assist you further.
Please note that application codes, like the 7.1 surround sound activation code, are designed for one-time use and are non-transferable. If the previous owner already registered and used the code, unfortunately, we won't be able to provide a new one. Thank you!
Also, I have edited your post and removed the pictures that contains your device's serial number, product number for security purposes.
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