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Question

Product registration issues

  • December 10, 2024
  • 2 replies
  • 33 views

When I register a new product, I get this message : ‘This product is already registered. If you did not register it, please contact Razer Support’. Can i get some help? Thanks!

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 10, 2024

Blackshark V2 X?

Return it as it may be fake and get it from more viable source.


Razer.sushi.boi

Hey, ​@Longgg3103!

 

 

There’s a high chance that you have purchased a counterfeit device but I can double-check it. Please shoot me a message via PM along with your headset’s serial number so I can validate it in our system and check the registration.

 

*Thread locked to curb conversation to PM.