Product replacement Not received | Razer Insider
Question

Product replacement Not received

  • 14 March 2024
  • 1 reply
  • 21 views

I am still waiting for my replacement!! After a month of waiting! My RMA Number: (*RMA number omitted for security purposes)

 

Its is impossible to get a hold of customer service, chat or phone, please someone help me!!


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Userlevel 7

I am still waiting for my replacement!! After a month of waiting! My RMA Number: (*RMA number omitted for security purposes)

 

Its is impossible to get a hold of customer service, chat or phone, please someone help me!!

I have checked your case and notified our Support Team, as they need to investigate the root cause of the replacement delay. I appreciate your cooperation. I’ll be locking this thread now. Feel free to send me a PM should you need additional assistance.