Product Return Page not Working | Razer Insider
Skip to main content

Product return page throws an error saying it doesn’t recognize my email or order #.

Then I tried the chat and that doesn’t work either. It just does nothing when clicking on the button.

So I called the support line and they say they can’t help me with returns and that I need to use the return page or the chat. Neither of which are working.

I’ve been trying to do this return for the last 5 days and have gotten nowhere.

Please help.

Hello Kpt_Quark,

I understand that you would like to return a product. May I know the reason behind your decision? I can assist you in creating a case and forwarding your concern to the assigned team for further assistance. If it's alright with you, please PM me with the information below so I can initiate a ticket on your behalf. Thank you.

  • Full name: 
  • Email: 
  • Mobile/Phone Number: 
  • Country: 
  • Order number:
  • Device serial number:
CookiesCookie settings