Product return page throws an error saying it doesn’t recognize my email or order #.
Then I tried the chat and that doesn’t work either. It just does nothing when clicking on the button.
So I called the support line and they say they can’t help me with returns and that I need to use the return page or the chat. Neither of which are working.
I’ve been trying to do this return for the last 5 days and have gotten nowhere.
Please help.
Hello Kpt_Quark,
I understand that you would like to return a product. May I know the reason behind your decision? I can assist you in creating a case and forwarding your concern to the assigned team for further assistance. If it's alright with you, please PM me with the information below so I can initiate a ticket on your behalf. Thank you.
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