so i redeemed a code for the Razer Basilisk Essential for my cousin 11 days ago but when i tried to order it it says the Promo code has already been used so i already chat the live support in Razer Gold but they they say they will look at it but i think the ticket will be a long process so i redeemed another one Yesterday and tried ordering it again and the same error pop up which is the Promo code has already been used so right now i don't know what to do because thats 100k silvers gone like that so can anyone help me??