Purchase failed Razer Gold pin | Razer Insider
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Hi, good morning, I made a 25$ purchase in razer gold credit via web, the charge on my Credit Card was made, but I didn’t receive the reload, I can´t find any way to make a claim about it, the purchase was made last saturday,

Hello, @Frostbitecafeawesome321!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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