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Purchase information

  • February 13, 2024
  • 1 reply
  • 9 views
GMG97

Hello, I want to extract the purchase information, but the record is no longer available. I have several purchase messages. I want to contact you so that you can help me.

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3250 replies
    • February 16, 2024

    Hi GMG97,

    One possible reason for this issue could be that you checked out as a guest when making the purchase. Please consult this article for more information. Kindly send me a PM with the following details so that I can create a ticket and escalate it to our Order Support Team for additional help:

    • Full name:
    • Mobile/Phone Number:
    • Country: 
    • Order number:


    *Thread locked to curb the conversation to PMs.

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