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Purchase information

  • February 13, 2024
  • 1 reply
  • 9 views

GMG97

Hello, I want to extract the purchase information, but the record is no longer available. I have several purchase messages. I want to contact you so that you can help me.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • February 16, 2024

Hi GMG97,

One possible reason for this issue could be that you checked out as a guest when making the purchase. Please consult this article for more information. Kindly send me a PM with the following details so that I can create a ticket and escalate it to our Order Support Team for additional help:

  • Full name:
  • Mobile/Phone Number:
  • Country: 
  • Order number:


*Thread locked to curb the conversation to PMs.