Q key inconsistent presses | Razer Insider
Skip to main content

Q key inconsistent presses

  • July 13, 2021
  • 3 replies
  • 16 views

JETventureBurntUmber522
Hello everyone, I just received a Huntsman V2 analog and was thrilled with the product until I noticed a certain issue. During a gaming session, I noticed the Q key was not always pressing when I wanted it to. I've tried every other key on the keyboard and everything else works except this pesky Q key. It was a struggle to just type the necessary Qs for this post. I checked in synapse and the software is detecting a significantly lower actuation for just the Q key. I've attached screenshots below that demonstrate this. Synapse also displays the reactive RGB regardless of whether or not it actually detects the Q input. So I'm thinking it's an issue that stems from a faulty switch and not synapse or the keycaps themselves. Part of me is saying that it's not a huge deal, Q isn't the most used letter in the alphabet. But the gamer side of me who sees the Q key as an important control for shooters knows that fixing this key is important. Can anyone help me get started in fixing this issue? Do I need a new switch?
This topic has been closed for replies.

3 Replies

JETventureBurntUmber522
Can somebody please help me out with this issue? I don't know where to start.

  • July 15, 2021
Thank you for sharing your issue here. Allow me to loop my colleague @Razer.Caziel in. I believe he is the right person that could help you with your issue. Thank you for your patience. Michelle

Razer.Caziel
  • I am the Lightbringer
  • July 17, 2021
@Michelle-RazerCortexPC Thanks for the mention. @JETventureBurntUmber522 This isn't something we can fix since the switch isn't working correctly. PM me the serial number of the keyboard and a copy of the proof of purchase so I can help you submit a warranty claim. *Thread locked to curb the conversation to PMs.