I purchased my very first Razer laptop second hand about 4 years ago & loved it ever since. Every time I had issues I’d contact the Razer team & they’d guide me in the right direction in addition to being very kind. So far I have not had a negative experience.
I recently contacted them due to my P key not working. At this Present time i could not Pay them the $99 USD due to not having the proper amount of funds in my account. The costumer care repetitive was very respectful & patient. He said they’d keep my case open for a bit till i can send it in to get looked at. in the mean time I’ll keep you all posted if I decided to continue this.
List of concerns
1 - lying to me about what is going on with my computer.
2 - Over pricing me on the repairs.
3 - taking longer then need to be.
