Hi Jesua1,



Please continue in English so I can assist you accordingly. @Michelle-RazerCortex can you help on this one?

---

Jesua1
en la competencia de las horas jugadas, ¿por qué perdemos nuestra posición si nuestras 16 horas diarias ya están cumplidas?

Hey there!



Thank you for sharing your question via this thread. My name is Michelle from the Razer Cortex technical support team. I am happy to answer your question.



Each prize in the Squad Rewards campaign only comes at a limited quantity, first-come-first-serve basis. We recommend that you redeem your prize as soon as possible once you earn enough gameplay time.



In Season 10, as the 2-year anniversary, we have 9 million Razer Silver in the maximum prize pool. Please check the image attached to see the details.



If you have more questions regarding this campaign, please visit our FAQ page or send me a PM directly. I'd love to help.



@Razer.Zionzedd Thank you for looping me in.



Michelle

---