Question about my Tartaus v2 | Razer Insider
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Question about my Tartaus v2

  • March 13, 2022
  • 1 reply
  • 20 views
W
So I'm trying to set up my Tartarus v2 and I have registered it. However it doesn't seem like Synapse has recognized the device. When ever I try to use the Synapse program to create a profile to set up button etc the only thing that comes up is Register your Razor product (Which I did), Vistit Sore and View compatible devices. I'm confused.
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    R
    Winestab
    So I'm trying to set up my Tartarus v2 and I have registered it. However it doesn't seem like Synapse has recognized the device. When ever I try to use the Synapse program to create a profile to set up button etc the only thing that comes up is Register your Razor product (Which I did), Vistit Sore and View compatible devices. I'm confused.
    Hey! It's odd that your Razer Tartarus V2 was not recognized by Razer Synapse. For now, ensure that you download the device-specific Razer Synapse version here. You may follow this guide to properly register your device to the Razer Synapse 3. Should the issue persists, I recommend that you perform a clean reinstallation of the application to see if it corrects the problem. If nothing changes, please gather Razer Synapse 3 logs and send them to me via PM to identify the culprit to this issue. *Thread locked to curb the conversation to PMs.
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