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Question about product

  • April 19, 2026
  • 3 replies
  • 29 views

aeroPaleGreenIVORY633

I ordered this headphones but its signed up to other person. 

Can you help me ?

This topic has been closed for replies.

3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • April 19, 2026

If the headset was registered to someone else - I’d just return them and get from legit source, because it’s not possible to transfer the headset to new owner.


aeroPaleGreenIVORY633

Can't we just re-register them in my name?


Razer.ScarletRouge

Hey there, ​@aeroPaleGreenIVORY633 

I understand that you ordered the headphones, but they appear to be registered or signed under another user’s account. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!


 

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