question about warranty of my viper v3 | Razer Insider
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question about warranty of my viper v3

  • April 29, 2026
  • 1 reply
  • 16 views

directRadicalRedhome939

I bought my razer viper v3 from amazon and used it for about 2 month now. It seemed ok at first but now I realize the side button double clicks sometimes. I have searched and tried out everything I could. I read that warranty for gaming mice goes up to an year, so is it possible for me to get a repair or exchange service right now?

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1 Reply

Razer.Ten
  • Razer Support
  • April 29, 2026

Hey ​@directRadicalRedhome939,

Please bear with me for a bit. Can you clean the side button with a can of compressed air to blow away any accumulated dust and dirt? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the button input issue you're currently experiencing.

 


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