QWERTY Row of Keyboard Entering in Multiple Keys When Typed

Question

I have a, “Razer BlackWidow Elite Mechanical Gaming Keyboard: Orange Mechanical Switches - Tactile & Silent - Chroma RGB Lighting - Magnetic Wrist Rest - Dedicated Media Keys & Dial - USB Passthrough”  https://www.amazon.com/Razer-BlackWidow-Elite-Multi-Function-Mechanical/dp/B07K1XB8Y5/ref=sr_1_14?crid=2OT2EGD51K0P4&dib=eyJ2IjoiMSJ9.u3cly_wOq5hRZZrndR__3ggs167OfQjdSyse1d5wtB87L0MflG2uC_bL6dc3VYTmKN548IpHIImqv1k5428LKSZyi4XaR4yvQQQujfsSe27xlyMSLSgdp5HarDxvFrreoMqzjHZvjECi-SiXY3vFglY1lLWd6xgpmVJHvNj_2cSQj19vz8YiaWj4590UuRf7OBk1xQDsX-HY5EvsTYSTzxOQZyQt0pgSoik_vgHFWhI.Z8eC4jRrFACJ4La9tvtz4fuvpxXD3vCrwi71VMIzhKM&dib_tag=se&keywords=razer+blackwidow+keyboard+orange+switches&qid=1759011092&sprefix=razer+blackwidow+keyboard+orange+switches%2Caps%2C124&sr=8-14 Recently something happened and now when I type any of the keys on the “QWERTY” row, it will type different variations of the column that key is in (the keys diagonal above and below) and some other keys such as Screen Lock (which is way over on the other side). A few days before this it would type randomly and then lock me out from typing. However, that has seemed to pass and the problem is only as stated above. I worry about damaging it further by trying to take it apart.  I am very fond of this keyboard and apparently it has been discontinued. I was hoping for some help and or a new one if possible (even if I have to pay full price). Any help is much appreciated.

Razer.ScarletRouge · Answer

Hey there, ​@carsleekQuartz661I understand that you're having a key input issues with your Razer BlackWidow Elite. Please try these troubleshooting steps on this linkto help resolve the issue.If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!*Thread locked to curb conversation to PM.

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