R key not working on new Razer Black Widow | Razer Insider
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Question

R key not working on new Razer Black Widow

  • Jun 4, 2026 11:16 PM UTC
  • 1 reply
  • 43 views

LightCyandailysecret171

Just got a new Black Widow and the  R button stops working after every 5th or so click. I have tried resetting, uninstalling and yet it still happens. Is this an error and if so how do I send it back?

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1 Reply

Razer.Ten
  • Razer Support
  • Jun 5, 2026 3:10 AM UTC

Hey ​@LightCyandailysecret171,

Let me assist you with your keyboard. Can you clean the R key with a can of compressed air to blow away any debris? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the key input issue.


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