Raptor (144 Hz) not being detected by Synapse | Razer Insider
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Question

Raptor (144 Hz) not being detected by Synapse


PardusTulliana

I installed the new Synapse beta since all my Razer devices were listed in the supported devices (including Raptor). Both DP and USB-C cables are connected to my PC. Somehow Raptor is not being detected by Synapse although anything that I connect through its USB ports seems to be functioning properly. Another strange behavior is, when I play Diablo 4, Raptor’s lights also turn to red just like the rest of the Razer devices, although it is not shown in Synapse.

 

Thanks in advance for any kind of support.

 

PS: Latest firmware is already installed and I’m using Windows 11, which is also up-to-date.

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