Raptor 27 165 RGB disabled when Synapse is open. | Razer Insider
Skip to main content

Raptor 27 165 RGB disabled when Synapse is open.

  • September 14, 2021
  • 1 reply
  • 103 views
M
This seems to be new from the last version of Synapse, because it was working previously. Now, if I close synapse, I see the random default effect work on the RGB, but as soon as I start Synapse it turns off and if I go in the app, I see the lighting section of the monitor is greyed out and I can't select it. So it is not a question of it being off in the app. It is also not off in the Monitor Menu itself because again, the RGB turns on when I close Synapse. So it is really Synapse disabling the functionality
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Speedcr0ss
Muribundi666
This seems to be new from the last version of Synapse, because it was working previously. Now, if I close synapse, I see the random default effect work on the RGB, but as soon as I start Synapse it turns off and if I go in the app, I see the lighting section of the monitor is greyed out and I can't select it. So it is not a question of it being off in the app. It is also not off in the Monitor Menu itself because again, the RGB turns on when I close Synapse. So it is really Synapse disabling the functionality
Have you tried restarting your computer and the Razer Raptor and check if the behavior persists? Try repairing or clean reinstalling the app? Should the issue persists, please send me a PM including the device's serial number so I can check its available updates. I'll be locking this thread to curb our conversation privately.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings